oktik Privacy Policy

oktik collects only the information necessary to provide our services properly. The types of data collected are described in detail below:

2.1 Information You Provide Directly

When you create an account or contact us, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Password (stored in encrypted form)
• Identity verification documents (where applicable)
• Financial transaction details (related to bKash, Nagad, Rocket)

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and pages visited
• Data collected through cookies and similar tracking technologies
• Gaming activity logs and transaction history

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third parties, such as:

• Identity verification service providers
• Fraud prevention services
• Payment processing partners (bKash, Nagad, Rocket)

oktik uses your information only for the legitimate purposes listed below. We will never use your data outside these purposes without your consent:

oktik never sells or rents your personal information. However, data may be shared with selected third parties in the limited circumstances described below:

4.1 Service Provider Partners

We work with trusted technology partners to operate our services. These partners may include payment processors, hosting services, analytics tools, and game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft). Strict confidentiality agreements are in place for all data shared with these partners.

4.2 Legal Requirements

We may be legally required to disclose information in the following circumstances:

• Court orders or lawful requests from government authorities
• Anti-money laundering and financial security obligations
• Assisting law enforcement agencies in fraud investigations
• To protect the rights and assets of oktik or other users

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user data may be transferred. In such cases we will notify you in advance, and the new controller will be required to ensure equivalent protections under this policy.

Our platform uses cookies and similar technologies that enhance your browsing experience and ensure platform functionality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure core functionality. Without these, the platform does not work properly.
• Functional Cookies: Used to remember your preferences (language, display settings).
• Analytics Cookies: Help monitor platform usage to improve service quality.
• Security Cookies: Used to detect fraudulent activity and protect accounts.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect some key platform functions. Contact our support team for more information on managing cookies.

6.1 Retention Period

We retain your data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Generally:

• Account data is retained while the account remains active
• Financial transaction data is kept for a specified period after account closure
• Security logs and fraud prevention data are retained for a defined period
• Marketing communication data is kept until you withdraw your consent

6.2 Data Security Measures

oktik applies industry-standard security measures to protect your data:

oktik respects your rights regarding your data. Your rights are described in detail below:

To exercise these rights, contact our support team via live chat or email. We will process your request as quickly as possible. After verifying your identity, we will fulfill your request and, if fulfillment is not possible for any reason, we will clearly let you know.

Our platform is connected to various third-party games and payment services. These services have their own privacy policies and oktik is not responsible for their data practices.

bKash, Nagad and Rocket are used for payment processing. When making transactions through these services, their own privacy policies will apply. We share only the minimum necessary information with these services.

Gaming session data may be shared with game content providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and other providers. Privacy protection obligations remain in force under these partnerships.

oktik strictly does not provide services to anyone under the age of 21. Our platform operates for users aged 21 and above only, and we actively verify age.

If we learn that a minor has created an account, that account will be closed immediately and the related information will be deleted. If you believe a minor has created an account on our platform, please inform us right away.

To operate our services, your information may be processed on servers located in various countries. In such cases we ensure that:

• Adequate data protection measures are in place in the country to which data is transferred
• Encryption is used during the transfer process
• The receiving party is bound by a confidentiality agreement
• Only the minimum necessary information is transferred

oktik may update this privacy policy from time to time. The policy may be revised due to changes in services or law, the addition of new technologies, or regulatory guidance.

In the case of significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after the new policy takes effect will be taken as acceptance of the revised policy.

The latest policy will always be published on this page. You are advised to check this page regularly.