oktik Terms & Conditions

Introduction & Scope

oktik is an online gaming platform providing entertainment services for players in Bangladesh. These Terms & Conditions ("Terms") apply to the oktik website, mobile version, and all services included within it.

By opening an account on oktik or using the platform, you acknowledge that you have read, understood, and fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

These Terms are written in Bengali and have been prepared specifically for players in Bangladesh.

Account Eligibility & Registration

Age Requirement

To open an account and play on oktik, you must be at least 21 years of age. This platform is operated for those aged 21 and above only. Any attempt by a minor to open an account will be immediately cancelled and any deposited funds will be returned.

One Account Policy

Each individual may operate only one oktik account. Opening multiple accounts under the same name or from the same device is strictly prohibited. If this rule is violated, all associated accounts will be closed and any bonuses or winnings will be forfeited.

Accuracy of Information

You must provide accurate and truthful personal information at the time of registration. Creating an account with false information will be considered a violation of the Terms. oktik may at any time request necessary documents to verify your identity.

Deposit & Withdrawal Policy

Deposit Terms

The minimum deposit amount on oktik is ৳300. Currently accepted payment methods are: bKash, Nagad, and Rocket. The minimum deposit amount is the same for each method — ৳300.

You must use your own mobile banking account when making a deposit. Deposits from third-party accounts are not permitted. If this rule is violated, withdrawals may be held and an investigation will be conducted.

Withdrawal Terms

The minimum withdrawal amount is ৳500. The same methods — bKash, Nagad, or Rocket — must be used for withdrawals. Withdrawal requests generally take 30 minutes to 3 hours to process.

Reasons for Withdrawal Rejection

A withdrawal request may be rejected or suspended in the following circumstances:

• Bonus wagering requirements have not been met
• Identity verification documents have not been submitted
• Suspicion of manipulation or fraud
• Evidence of multiple accounts being used
• Deposit made from a third-party account

Bonus & Promotion Terms

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. This bonus will be added to the account automatically.

Wagering requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated only on the bonus amount, not on the deposited funds.

For example: if a player deposits ৳1,000, they will receive a ৳1,200 bonus. To withdraw the bonus winnings, they must place ৳1,200 × 15 = ৳18,000 in bets.

General Bonus Terms

• Each bonus offer may be used only once.
• The bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirements are fully met.
• If an attempt is made to claim a bonus through manipulation, the account will be closed.
• oktik reserves the right to modify or cancel any bonus offer at any time.
• If special terms are attached to a bonus, they will be stated separately.

VIP Program & Cashback Policy

The oktik VIP program has five tiers. A weekly cashback benefit is available at each tier. The cashback rate increases as you advance to higher tiers.

VIP tier advancement depends on a player's activity and contributions. Cashback is automatically added to the account every week. Contact our support team to learn more about VIP benefits.

Game Rules & Fair Play

Fair Play Policy

oktik operates under a fair play policy. Our games are developed by recognised game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt), and every game outcome is determined through Random Number Generator (RNG) technology.

Prohibited Activities

The following activities are strictly prohibited on oktik:

• Using software bots or automated betting systems
• Exploiting game errors or bugs
• Attempting to manipulate the gaming system through fraudulent means
• Claiming bonuses through multiple accounts
• Using deceptive tactics against other players
• Using third-party tools to influence game outcomes

Game Errors

If a technical error causes an incorrect payout to be displayed or an abnormal result in any game, oktik reserves the right to void any transactions arising from that error. The game provider's rules apply at all times.

Account Suspension & Closure

Closure by the User

You may close your account yourself at any time. To do so, contact our support team. Before the account is closed, you will be given the opportunity to withdraw any existing balance (provided wagering requirements have been met).

Closure by oktik

oktik reserves the right to suspend or permanently close any account in the following circumstances:

• Serious violation of these Terms
• Suspicion of fraud or money laundering
• Providing a false identity or information
• Use of the account by a minor
• Operating multiple accounts
• Harassing behaviour towards other players or staff

Responsible Gaming Commitment

oktik believes that gaming is an entertainment activity and should be enjoyed in a healthy and responsible way. We place the highest importance on the wellbeing and financial safety of our players.

If you feel that gaming is having a negative impact on your daily life or financial situation, follow our responsible gaming guidelines. If needed, contact our support team — they can help you set up a temporary break or self-exclusion.

• Avoid treating gaming as a source of income.
• Only bet an amount that, if lost, will not affect your daily life.
• Avoid placing more bets to recover losses.
• Take regular breaks and set time limits for your gaming sessions.

For more information and tools, visit our Responsible Gaming page.

Privacy & Security

oktik gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep data secure.

Full details on how your personal information is collected, used, and protected can be found on our Privacy Policy page. Personal information is never sold to third parties.

Cookie Usage

Cookies are used on the oktik website to improve your browsing experience. Continued use of the website means you have consented to the use of cookies. To manage cookies, change the settings in your browser.

Limitation of Liability & Dispute Resolution

Limitation of Liability

oktik always strives to keep its services uninterrupted. However, oktik's liability is limited for losses caused by technical issues, server downtime, or internet connectivity problems. oktik will not be liable for any loss caused by issues related to the user's own connection or device.

Dispute Resolution

If you have a dispute or complaint, first contact our support team. Most issues can be resolved quickly via live chat or email ([email protected]). Our team provides support in both Bengali and English and is active 24 hours a day, seven days a week.

Applicable Law

These Terms have been prepared in accordance with the relevant laws and regulations of Bangladesh. In the event of any legal dispute, both parties will prioritise resolution through discussion.

Changes to Terms & Contact

oktik reserves the right to change, amend, or update these Terms at any time. If any significant changes are made, we will post a notice on the platform. Continued use of the service after any changes means you have accepted the updated terms.

If you have any questions about these Terms or would like to clarify anything, please contact our support team. We are always ready to help you.